Defender AI Powered Sentinel 4k Poe Security Camera System - NVR Metal Outdoor Surveillance Cameras with 8 Channels, Smart AI Human Detection, Blue/Red Lights, and Mobile App (4 Cameras 1TB)

Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 8 Cameras ReviewTypically, I invest many hours (2-40) researching before buying products. This situation on Home Security Camera Systems was no different…I spend a couple of days researching brands, operating platforms, wired, wireless, color, black & white, audio, etc. etc. etc.When debating the wired/wireless options…I thought…how do the wireless ones get their power? Drumroll…batteries or solar! I asked myself, do I want to be climbing a ladder every time a battery needs replaced or recharged? NO! My me, wired was the way to go. Even if you get a “wireless” one – many of them still require an electric plug in. (so you don’t have to run cables through your attic but you do have to have power to each camera…which still requires running electric lines through your attic).PRO TIP: Buy yourself a “fish stick” - maybe the glow in the dark ones - so that when you are running lines in your attic through your soffit it will be easier to see and you will not have to crawl so far back in each corner.I bought two Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security Systems with 8 Cameras, one for our house and one for a widowed neighbor that lives close. I can confidently say that I am very pleased with my purchase. There are many reasons I chose this system: 4K, Color, IR for night, LED flood lights that can be motion activated, recording time, recording quality, POEs for each camera, metal, not plastic camera housing, price, no monthly fees, and positive customer reviews.PRO TIP: Draw out your home and plan out where each camera will be placed – use smaller 75degree angles to estimate coverage. (I have successfully covered 180 degrees with only two cameras…so I believe they do more than the advertised 75 degrees)I can spot things over 100 yards away, I can zoom in on a particular area, I can listen through each camera, and I can cover every angle surrounding our home! I also like the fact that I can make each cameras settings unique to that camera. I found the quality of the system to be great. I contacted CS through chat to get a few questions answered before buying. They are helpful and very knowledgeable.I still have to figure out the “Smart Human Detection”.The above reasons are why I have given a 5-star rating. YES, I would buy again. YES, I would recommend this system. YES, I like their customer service.PRO TIP: They run a good # of promotions/incentives direct from their website!

The Sentinel system is extremely unreliable! If I could leave zero stars I would! Purchased in Oct 2024 and within a month it stopped alerting, recording and the app was t sending notifications. Before this it would alert every time the wind blew. Finally after doing a reset and adjusting the alert zones and it still didn’t work I tried to call Defender support. No phone number to be found. I then submitted ticket after ticket trying to get help. Finally I was contacted by like 4 different people all asking me to do the same trouble shooting steps as the previous person. I complied over and over and over again, sending them screenshots with the same results. This has been going on for over a month now. Product is still under warranty and I just want to get it replaced but Defender says it’s too late to do that. Now someone else is emailing asking me to “schedule” a troubleshooting call so we can go through all the same BS I’ve already done repeatedly. I have been a huge fan of Defender for many years and this is the 4th system I’ve purchased, but this is the first Sentenil system which PALES in comparison. This experience has been so exasperating I’m ready to leave Defender and have ADT or another company install a whole new system. The hoops they have made me jump through is insane and they are basically refusing to make good on the warranty for this product. They have lost a long standing customer over a $400 system. I hope it was worth it. And don’t expect to be able to contact anyone and speak to a live person. Now you have to “schedule a call”.If you plan on purchasing this product Good Luck!

Great system it’s very sensitive and quality on video is great. For some reason 2 of the cams stop working. Had extra ones in set so no issue just replace but for some reason one corner of home is on 3rd camera. All other ones been working good. Not sure why the issue is on that one spot. But great buy