Philips SonicareProtectiveClean 5100 Rechargeable Electric Toothbrush, with Pressure Sensor, 3 Cleaning Modes, SmarTimer and QuadPacer, 14-Day Battery Life, Travel Case, White, Model HX6857/11

Purchased this toothbrush in August of 2023. 17 months ago. I've used it 2x daily (at least 1,056 cycles) on the longest program. No problems.Today, I noted it making a lot of noise from the drive shaft which is now very loose and wobbly...there is definitely something wrong. I looked up my order and found that it has a 24 month warranty.I Contacted Phillips Support and they ABSOLUTELY ROCKED IT in just a few minutes. A few simple questions and a new one is on the way.If you think Im here to complain that it broke after at least 1,056 sessions, I'm definitely not. The math works out to less than 1¢ per use. Thats plenty of dollar value for a LOT of very thorough brushings. Also consider that another is on the way under warranty for that same initial purchase process thanks to the excellent warranty!

I have been using this toothbrush for 3 years now.Was suggested to me by a dentist who told me that it’s more efficient and that it causes less gum recession due to you not over brushing manually.Ever since using it, I have had cleaner teeth and is also great if you have a post braces permanent chain behind your teeth.I even got sooo lazy during pandemic and wfh that I skipped a lot of teeth brushing. I moved across the country and was behind on my last cleaning as well. I was CONVINCED I had a cavity and my teeth were in bad shape but was told my teeth were in great shape and 0 cavities. I’m not recommending you not brush your teeth but the performance is so good that even with a lack of consistent use, the brush still gets the job done!Is also easy to wipe down with running alcohol every so often when it gets kinda icky under the head. You can also buy generic brand compatible heads which saves a lot of money in that area.Battery life is pretty good, although I will say it does sometimes die quicker with age but is still not that often that it’s a bother.

Who knew an electric toothbrush could be so user friendly and effective? Very balanced, three timer settings, very long battery charge. In fact, the charger lives in a drawer and is only needed occasionally. Little head reaches everywhere easily. Even works on your tongue! Noticeably whiter teeth. Just the right amount of bells and whistles.

Arrived charged and all functions are working. Great product.

Great when it works but after not even a year and a half, it's no longer charging. I have bought new charging cables and yet it doesn't work. Rather disappointing as I was expecting it to last much longer, if you are looking for something that lasts, I would look elsewhere.

We’ve never had electric toothbrushes before, but we thought we’d finally try it. Couldn’t believe how different my teeth felt from when I used the regular tooth. They were squeaky clean. Felt like I had just gotten a cleaning without the scraping, of course.

after less than a year my unit started making an awful noise, and not functioning properly. reached out to chat customer care on the philips website. the rep was great. they have a new unit on its way to me, free of charge. i had my last sonicare for nearly 10 years, hoping this replacement will go the distance. less than five stars for the longevity of this unit, - but 5 stars for the great service.

As advertised, well packed, promptly delivered. Thanks!